Settings
Every decision from setup, in one place. Changes apply to the whole workspace.
Sample data. Real replies appear here once Gmail and HubSpot are connected in Settings.
HubSpot
Company-wide. Read contacts, companies and deals; write only what you approve.
Gmail or Outlook
Each rep connects their own mailbox. Read-only, plus send for emails you approve.
Calendar
Each rep connects their own, so HeardBack can prep meetings and book follow-ups.
Zoom or Teams
Call transcripts are read like replies. Actions go to the Inbox for approval.